At Kwori, we strive to provide our users with a seamless and satisfying experience when managing their digital assets. If you encounter any issues with our platform or believe a feature is not functioning as expected, please reach out to our support team through our Helpdesk. Our team is committed to addressing your concerns as quickly as possible.

Refund Policy

Refunds are not available under the following circumstances:

• The platform functions correctly on your end, but certain features do not match your expectations.
• Your investment goals or requirements have changed, and you no longer need the service.
• You have found another platform that you prefer over Kwori.
• You no longer require digital asset management or trading services.
• Kwori's features do not fully align with your expectations or investment needs.
• Your current system or environment does not support our platform's requirements.
• You have already accessed or downloaded premium services provided by Kwori.
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Eligible Refunds

Refunds will only be considered under the following conditions:

• The purchased service is completely non-functional and does not work as advertised.
• You have submitted a support request and have not received any response within 48 hours (2 business days).
• The product or service description was misleading and significantly different from what was advertised.

Our goal is to ensure transparency and satisfaction while maintaining the integrity of our digital asset management services. If you need assistance, please contact our support team for further guidance.